Terms of service

Welcome to Marphé Solis. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Marphé Solis. Throughout the site, the terms “we,” “us,” and “our” refer to Marphé Solis. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms.

If you do not agree to all terms and conditions, you may not access the website or use any services.

2. Online Store Terms

You must be at least the age of majority in your state or country to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our services.

3. Product Information & Pricing

We strive to display product descriptions, materials, and pricing as accurately as possible. However:

We reserve the right to modify prices at any time without notice.
We reserve the right to discontinue any product at any time.
We do not guarantee that colors or images displayed on your screen are completely accurate.

All prices are listed in [USD or your currency].

4. Order Acceptance & Fulfillment

All orders are subject to availability and acceptance.

We reserve the right to refuse or cancel any order for reasons including suspected fraud, inaccurate pricing, or product availability issues.

Because our jewelry is produced to order and fulfilled through our production partners, processing times may vary.

5. Shipping

Shipping times are estimates and not guarantees. Marphé Solis is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Once an order has shipped, risk of loss transfers to the customer.

6. Returns & Replacements

We only accept replacements for:

Items damaged during shipping
Manufacturing defects
Incorrect items received

Claims must be submitted within 30 days of delivery with clear photos. We do not accept returns for change of mind, incorrect size selection, or general dissatisfaction.

Please refer to our Return Policy page for full details.

7. Intellectual Property

All content on this website including logos, product names, text, images, and designs is the property of Marphé Solis and may not be used, copied, or reproduced without written permission.